Terms and Conditions of Service (2023)

These terms and conditions ("Terms") govern the use of the services provided by Datamix Labs Private Limited ("Company") to the users ("Users") who engage in any activity through the Company's platform. By registering and accessing the Company's services, Users agree to be bound by these Terms. It is essential that Users carefully read and understand these Terms before proceeding.

Availability of Work

  • Users acknowledge and agree that the Company has the sole discretion to determine the availability and allocation of works to all users who works on a commission basis.

Nature of Work

  • The company may provide various works to the users, that are related to the company's area of operations.
  • The user further acknowledges that the actual nature of work may differ from any sample or description provided during the recruitment process.
  • The Company retains the right to modify, alter, or adjust the nature of work as deemed necessary, without prior notice, and the users agree to adapt and fulfill their responsibilities accordingly.

Profession Training Sessions

  • The training schedule shall be determined by the company, and users are expected to adhere to the designated time slots. The company reserves the right to reschedule training sessions as needed.
  • The training fee is non-refundable under any circumstances. Once payment is made, it cannot be reimbursed or transferred, regardless of the user's participation or completion of the training program.
  • The professional training provided by the company does not guarantee any payments to it's users.
  • The company maintains the right to remove users from a training session if their behavior is deemed inappropriate or disruptive. Misbehavior includes but is not limited to any actions that violate the company's code of conduct. Users removed from a training session in such cases will no longer be eligible for any services from the company, and their user account may be suspended.
  • Users are strictly prohibited from sharing personal information, including but not limited to phone numbers and email addresses, with other participants during the training session, whether verbally or through written communication. Any breach of this confidentiality clause may result in disciplinary action, including removal from the training program and potential legal consequences.
  • All training sessions are subject to additional terms and conditions mentioned in the training details' page.

Work Allocation and Submission

  • The Company may allocate specific tasks to Users based on their skills, and availability. Users reserve the right to decide whether to start the task or not.
  • Users must ensure the accuracy and quality of their completions as per the company's instructions and standards. The Company may provide guidelines, instructions, or specifications for each task, and Users are expected to adhere to them.
  • Before starting any task, it is mandatory for the user to thoroughly read and understand all provided instructions. The Users are responsible for completing all the tasks that they have started within the specified time frame, as indicated during allocation.
  • It is the user's responsibility to ensure compliance with all guidelines and adhere to the deadlines and standards to maintain an active account status and access to future tasks.
  • Users must avoid the submission of incomplete work (If any of the pages are empty/does not contain 95% of source). Such submissions would result in immediate ban of your account without further quality checks, and there will be no payouts for that work.

Confidentiality and Data Protection

  • Users agree to maintain the confidentiality of any proprietary or confidential information they come across during their work. Users must not disclose, reproduce, or use such information for any purpose other than the performance of their duties as authorized by the Company.
  • Users must comply with all applicable data protection laws and regulations while handling any personal or sensitive information during the course of their work. The Company will provide necessary guidelines and safeguards to ensure data protection, and Users are responsible for following them diligently.

Termination and Suspension

  • The Company reserves the right to suspend or terminate a User's account or access to the services if the User violates these Terms, engages in fraudulent activities, provides false information, fails to comply with the Company's guidelines or instructions or if any malpractice occurs that may have a detrimental impact on the company's reputation or accessibility.
  • In the event of termination or suspension, the User will not be entitled to any refunds, payouts, or compensation, except as expressly stated in these Terms or required by applicable law.
  • The decision to suspend or terminate an account shall be at the sole discretion of the company.
  • The user shall have no claim or recourse against the company for any resulting damages, losses, or inconveniences caused by the account suspension or termination.

Limitation of Liability

  • The Company will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of its services, including but not limited to the accuracy of data entered by Users, loss of earnings, or any other financial or reputational losses.

Security

  • The user is permitted to have only one active login session per account at any given time. If they start another session elsewhere, all other sessions will be terminated, hence they will lose their unsaved progress in the sessions hence terminated.

PAN Verification, and Bank Details

  • If a user's total earnings from the app exceed Rs. 15,000 INR, they must have their PAN verified by the Company. Users agree to cooperate with the Company and provide any necessary identification documents for the purpose of PAN verification.
  • Users are solely responsible for providing accurate and valid bank details for payouts. The Company shall not be responsible for any errors or losses arising from incorrect bank details provided by the user. Users acknowledge that they are responsible for verifying the accuracy of their bank details and promptly updating them if any changes occur.
  • As per 194H of the Income Tax Act in India, A Tax Deducted at Source (TDS) rate of 5% shall apply on payments made for commission or brokerage services provided by resident persons, where the cumulative amount exceeds Rs. 15,000 in a financial year.

User's Responsibility and Fair Compensation

  • Users agree to comply with these Terms and any additional guidelines, policies, or instructions provided by the Company. If a user violates any of these Terms, they may be held liable for any damages or losses incurred by the Company.
  • In the event that a legal action is filed against the Company due to a user's violation of these Terms, the user agrees to indemnify and compensate the Company for any expenses, losses, or damages incurred as a result of such legal action.

Recruiter Programme

  • Recruiters working for the company must strictly adhere to the company's instructions.
  • Upon promotion to the recruiter position, the user's authorization for engaging in any other activities within the company shall be revoked.
  • Upon accepting a promotion, the user acknowledges that voluntary demotion to a prior position is not guaranteed. Should the user wish to revert to a previous position, they may be required to undergo additional tests or examinations. However, the ultimate determination of the possibility of changing the job title rests solely with the company.
  • Failure to comply with these rules may result in the revocation of their permission to recruit additional users. The company reserves the right to take temporary or permanent action, depending on the severity and frequency of the breach
  • Any breach of instructions shall not impact existing users, and the Recruiter must continue to support them.
  • Compliance with applicable policies, laws, and regulations is expected, and the Recruiter must refrain from engaging in discriminatory practices or unethical conduct during the recruitment process.

Governing Law and Jurisdiction

  • These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.
  • Any legal action or proceeding arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Cochin, India.

Modifications to the Terms

  • The Company reserves the right to modify or update these Terms at any time without prior notice. Users are responsible for reviewing the latest version of the Terms before using the Company's services.
  • Continued use of the services after the modifications or updates to the Terms will constitute acceptance of the revised Terms.

By registering and using the services of Datamix Labs Private Limited, Users affirm that they have read, understood, and agree to be bound by these Terms and Conditions.

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