Refund Policy

(This electronic record is generated by a computer system and does not require any physical or digital signatures.)

Thank you for choosing to apply for the services of Datamix Labs Private Limited (“Datamix”) for your educational needs. We are committed to providing high-quality online education and ensuring satisfaction to candidates by providing opportunities to earn income through providing various services online along with your education. Please carefully read our refund policy outlined below:

1. Refund Eligibility: Refunds are applicable within the first 24 hours from the date of enrollment or purchase. To be eligible for a refund, the candicate must request the refund within the specified refund period.

2. Eligible Circumstances for Refunds:

a) Technical Issues: Refunds will be granted if the candidates experiences technical issues that significantly hinder their ability to access and participate in the course content. The customer must provide detailed information about the technical issues encountered.

b) Course Content Issues: Within the specified time period, If the candidate is dissatisfied with the quality or relevance of the course content, a refund may be considered. The customer must provide specific reasons for their dissatisfaction and the final decision shall be up to sole discretion of Datamix.

c) Duplicate Purchases: Refunds will be issued for accidental duplicate purchases of the same course. The candidate must promptly notify our support team.

3. Non-Eligible Circumstances for Refunds:

a) Change of Mind: Refunds will not be issued for candidate who change their mind or decide not to pursue the course after enrollment.

b) Failure to Meet Course Requirements: Candidates are responsible for meeting the course requirements, and failure to do so does not qualify for a refund.

c) Violations of Terms of Service: Refunds will not be granted for candidates who violate our terms of service.

4. Refund Process: To request a refund, customers must contact our support team at [email protected] within the specified refund period.The refund request must include the candidate's name, course details, reason for the refund, and any supporting documentation (if applicable). Refunds will be processed within 15 business days of receiving a valid refund request.

5. Partial Refunds: In some cases, a partial refund may be granted based on the extent of the issues reported by the customer.

6. Contact Information: For any questions or concerns regarding the refund policy, please contact our support team at [email protected].

7. All the disputes regarding this Privacy policy shall be subject to the exclusive jurisdiction of the Courts at Bangalore, India under the laws of India.

Note: Datamix reserves the right to modify or update this refund policy at any time. Candidates will be notified of any changes through our website or other appropriate channels.

Thank you for choosing Datamix. We appreciate the opportunity to serve your educational needs.