Privacy Policy

Effective Date: 18 June 2023

At Datamix Labs Private Limited ("Company," "we," or "us"), we are committed to protecting the privacy and security of the personal information collected from individuals who use our services. This Privacy Policy outlines how we collect, use, disclose, and store personal information in compliance with applicable laws, including the Indian Personal Data Protection Bill.

Information We Collect

We may collect and store the following types of personal information:

  1. Name and Full Address:

    We collect and store the name and full address of our users to provide the requested services and to comply with legal and regulatory obligations.

  2. Phone Number and Email Address:

    We collect and store phone numbers and email addresses to communicate with our users regarding our services, updates, promotions, and other relevant information.

  3. Bank Account Details:

    In order to facilitate financial transactions and payment processing, we collect and securely store bank account details provided by our users.

  4. Government-Approved ID Card's Photo and Number:

    We collect and store the photo and number from government-approved ID cards to verify the identity of our users, ensure compliance with applicable laws and regulations, and prevent fraud.

  5. PAN Card Photo and PAN Number:

    We collect and store the PAN card photo and PAN number to comply with legal and regulatory requirements, such as income tax reporting and verification.

  6. Photograph:

    We may collect and store user photographs for identification purposes and to enhance security measures within our premises.

Use of Personal Information

We may use the personal information collected for the following purposes:

  1. Provision of Services:

    We use the collected information to provide the requested services, process transactions, and ensure the smooth functioning of our business operations.

  2. Communication:

    We may use the provided contact information to communicate with users regarding updates, notifications, service-related matters, and promotional offers.

  3. Legal and Regulatory Compliance:

    We may use the personal information to comply with applicable laws, regulations, and government requests, including but not limited to tax reporting, KYC (Know Your Customer) requirements, and preventing unlawful activities.

  4. Security and Fraud Prevention:

    We use personal information to enhance the security of our services, prevent fraudulent activities, and protect the rights, property, or safety of our users and the Company.

  5. Internal Operations:

    We may use the collected information for internal purposes such as data analysis, research, and improving the quality of our services.

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

  1. Service Providers:

    We may engage trusted third-party service providers to assist us in providing our services. These service providers are contractually bound to handle personal information in a confidential and secure manner and are prohibited from using it for any other purpose.

  2. Legal Obligations:

    We may disclose personal information if required to do so by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect the rights, property, or safety of the Company, our users, or others.

  3. Business Transfers:

    In the event of a merger, acquisition, or any other corporate transaction involving the Company, personal information may be transferred as part of the assets.

Data Security and Retention

We employ reasonable technical and organizational measures to safeguard the personal information we collect against unauthorized access, disclosure, alteration, or destruction. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

User Rights

Users have the following rights regarding their personal information:

  1. Access and Rectification:

    Users have the right to access and update their personal information held by us. If any personal information is incorrect or incomplete, users may request rectification.

  2. Withdrawal of Consent:

    Users have the right to withdraw their consent to the processing of their personal information at any time by contacting us.

  3. Data Portability:

    Users have the right to request a copy of their personal information in a structured, commonly used, and machine-readable format.

  4. Erasure:

    Users have the right to request the deletion of their personal information, subject to any legal obligations or legitimate interests.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any material changes will be notified to users by appropriate means. Users are encouraged to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

  • Email:

By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

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